Becoming Santa is the story of one man entering the culture and character of Santa Claus for a single season. We follow Jack as he bleaches his hair, goes to Santa School and tries to do everything that Santa is asked to do. He works as a sidewalk Santa, does home visits, a Polar Express Train and a parade. Along the way, Jack collects children's wishes, learns about the benefits of belief, the history and origin of Santa and the ordinary people keeping the Santa spirit alive.