India... a diverse country of exotic cuisine, fascinating cultures, unique social customs... and the home of the Mid American Novelties call center. Unsuspecting management trainee Todd Dempsey is shocked when his job and department are relocated to the chaotic city of Mumbai. With no other career options, the Kansas native makes the jump himself and discovers that his most important work might just be teaching his eclectic group of Indian customer service reps what being American is all about.